The popular chat app will soon be blocked on some iPhones and Android


There are many ways to stay in touch with friends and family. But there is probably no other platform as popular as WhatsApp. An estimate from June of this year placed the service’s global user base at around 2 billion.

The only other platforms that are roughly beating its numbers are Facebook Messenger, with 1.3 billion users, while WeChat has just over 1.2 billion. The majority of WeChat users are based in Asia. Tap or click here to learn five things you didn’t know you could do with Facebook Messenger.

But even though WhatsApp has a large user base, it has to keep up with technology. Over the past few months, it has rolled out several new features. That’s fine, but not everyone can use them. Read on to find out who will lose access to the messaging service.

Here is the backstory

From November 1, WhatsApp will reduce the number of devices it is compatible with. If you have an older Android or iOS phone, you could lose access and your account. This is due to new features and future implementations that will not work on older gadgets.

In order for the chat service to be as feature-rich as possible, some changes need to be made. Simply put, older smartphones don’t have the capabilities.

WhatsApp requires devices to be running recent operating systems. Older smartphones cannot upgrade to newer versions. This will mainly affect phones running Android 4.0.4 and earlier, as well as iPhones running iOS 9 and earlier.

The full list of phones that will lose access to WhatsApp is quite long (there are 43 impacted models), but it includes:

  • Samsung: Galaxy Trend Lite, Galaxy Trend II, Galaxy SII, Galaxy S3 mini, Galaxy Core and Galaxy Ace 2.
  • LG: Lucid 2, Optimus F7, Optimus F6, Optimus F5, Optimus F3, Optimus L7, Optimus L5, Optimus L4, Optimus L3, Optimus L2, Optimus Nitro HD and Optimus F3Q.
  • ZTE: Grand S Flex, ZTE V956, Grand X Quad V987 and Grand Memo.
  • Huawei: Ascend G740, Ascend Mate, Ascend D Quad XL, Ascend D1 Quad XL, Ascend P1 S and Ascend D2.
  • Sony: Xperia Miro, Sony Xperia Neo L, Xperia Arc S.
  • Alcatel: One Touch Evo 7
  • Apple: The original iPhone SE released in 2016, iPhone 6S and iPhone 6S Plus and earlier models

What can you do about it

To make sure you stay signed in and don’t lose your account, WhatsApp suggests that you upgrade to a newer phone that is not on the incompatible devices list.

Unfortunately, it’s not as easy as just updating your operating system, which is always a good idea. Incompatible phones cannot receive new updates and features. It also puts them at risk of being breached or infected with malware.

If you lose access to the chat, you’ll want to save your chats first. This will make a copy of them and they can easily be restored when you have a new smartphone. To save your discussions:

  • Open WhatsApp and tap the 3 point menu in the upper right corner.
  • Faucet Settings, then tap Discussions.
  • To protect your chats, tap Chat backup, then tap Backup.

Keep reading

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